12 general skills or competencies (Job family competencies) for Supply Chain Manager
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the operations protocols to be able to contribute to its goals and objectives.
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Level 2 Behaviors
(Light Experience)
Gathers insights to support the continuous improvement of business operations.
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Level 3 Behaviors
(Moderate Experience)
Submits regular operations performance reports to evaluate the production performance.
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Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
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Level 5 Behaviors
(Mastery)
Establishes strategies to drive effective operations management and improve company profits.
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Skill definition-Managing and integrating business processes with a single system through an ERP system software to eliminate redundancies and boost productivity.
Level 1 Behaviors
(General Familiarity)
Explains how to use the ERP system for multiple business processes of an organization.
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Level 2 Behaviors
(Light Experience)
Maintains accuracy of customer requirements and data in ERP system.
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Level 3 Behaviors
(Moderate Experience)
Manages daily ERP operations to ensure performance reliability of the ERP systems.
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Level 4 Behaviors
(Extensive Experience)
Provides training to stakeholders to streamline and improve ERP operations.
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Level 5 Behaviors
(Mastery)
Develops ERP implementation plans to manage business complexities and increase process efficiency.
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11 soft skills or competencies (core competencies) for Supply Chain Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Lists the key benefits and effects of business process improvement.
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Level 2 Behaviors
(Light Experience)
Identifies the constraints causing bottlenecks in our production.
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Level 3 Behaviors
(Moderate Experience)
Pinpoints extraneous steps and sub-steps within the process that don't seem to serve a purpose.
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Level 4 Behaviors
(Extensive Experience)
Reassigns and retrains staff as needed in preparation for revised business processes.
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Level 5 Behaviors
(Mastery)
Promotes the automation of processes to minimize the number of manual steps and errors.
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Summary of Supply Chain Manager skills and competencies
There are 0 hard skills for Supply Chain Manager.
12 general skills for Supply Chain Manager, Operations Management, Enterprise Resource Planning (ERP), Distribution Management, etc.
11 soft skills for Supply Chain Manager, Business Acumen, Business Process Improvement, Budgeting, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Supply Chain Manager, he or she needs to be proficient in Business Acumen, be skilled in Business Process Improvement, and be skilled in Budgeting.